Silicon ServiceSM CoOpCare helps maximize the return on your equipment investment by providing quick access to our technical experts. CoOpCare provides a cost-effective support offering for users who wish to participate in support for their equipment.
CoOpCare Features
- Advanced Parts Exchange
- 5x9 Telephone Support
- On-Line Support Tools
- Software Updates
- Information Services
CoOpCare Extended Warranty
The CoOpCare Extended Warranty supplements your warranty coverage for terms of one to five years of system ownership to provide CoOpCare-level support.
Training Requirement
CoOpCare is available on desktop systems without a training requirement, as these systems are designed for easy maintenance. High-end products have a greater level of complexity. In order to ensure customer success, CoOpCare includes a training requirement for these high-end systems. The training level must be maintained over time for CoOpCare coverage to be continued. Call your local sales office for more information.
This support program is available on all systems in most locations. Response times and availability may vary by geographic location. Contact your local Silicon Graphics sales office for more information.